Privacy Notice

This privacy notice explains how Silver Resort processes personal data when you use silverresort.xyz, including course enquiries, enrolment, account features, and related communications.

Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
01 · Purpose

How We Use Data

We use personal data to provide and manage course services, process enquiries and enrolments, maintain accounts, handle payments, communicate with users, improve site performance, monitor security, prevent misuse, and meet legal or administrative obligations.

Processing is limited to purposes that are relevant to running the site and delivering courses.
02 · Sharing

Service Providers and Partners

We may share data with hosting providers, payment processors, analytics services, communications tools, and other operational partners that support the site and course delivery. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.

Service providers receive only the information needed to perform their assigned functions.
User Rights

Your Rights

You may have rights to access your data, ask for correction, object to certain processing, or request deletion in appropriate cases. Some requests may be limited where we must keep information for legal, security, or administrative reasons.

Available rights may vary depending on the nature of the data and the reason it is held.
Requests

Making a Request

To make a privacy request, provide enough information for us to identify the relevant records and confirm your identity. We may ask for additional details before responding, and we will explain if any part of a request cannot be actioned.

Requests are handled after we confirm identity and assess any legal exceptions that apply.
Data Retention

How Long We Keep Data

Retention periods depend on the type of data, the reason it was collected, and any legal, accounting, or operational need to keep it. When data is no longer required, we delete it, anonymise it, or archive it with restricted access where appropriate.

We keep information only for as long as it is needed for the relevant purpose or legal requirement.
Policy Updates

Changes to This Policy

If we make material changes, we will take reasonable steps to make the updated notice available on the site and indicate when it was last revised. Continued use of the site after an update means the revised notice applies to your use of the services.

We review this notice from time to time and may update it to reflect operational or legal changes.
Data category

Data We Collect

We may process identifiers and contact details, account and booking information, course enrolment details, payment-related records, communications, technical data, and usage information. Where needed, we also process information you choose to provide in forms, enquiries, feedback, or support requests.

The categories of data collected depend on how users interact with the site and course services.
Collection source

How We Collect Data

We collect personal data directly from you when you submit forms, create an account, enrol in a course, or contact us. We also receive data from your browser or device, from cookies and similar tools, and from third parties that help us provide payments, analytics, hosting, or administrative support.

Information may come from users, devices, and service providers involved in operating the site.
Cookie usage

Types of Cookies

Our site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. Some cookies are session-based and expire when you close your browser, while others remain on your device for a longer period.

We use a limited set of cookies for operation, preferences, and basic analytics.
User control

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, including sign-in, form submission, and course-related features.

Browser settings and cookie controls can be used to limit non-essential cookies.

Contact Details

Privacy email
Telephone
+44 7845 356932
Postal address
478 Crompton Way, Bolton, BL1 8UP
Privacy contact